The Australian and New Zealand Institute of Insurance and Finance is celebrating 140 years of operation as 2024 draws to a close.

ANZIIF’s early predecessors, the Victorian Insurance Institute and NSW Insurance Institute, were formed in 1884.

These and other state institutions federalised to form the Incorporated Australian Insurance Institute in 1919, and a merger with the Insurance Institute of New Zealand in 2000 created ANZIIF.

“Since our founding, ANZIIF has remained steadfast in its purpose – to unite and uplift the insurance industry,” it said. “We are constantly striving to deliver forward-thinking initiatives that enhance professionalism and advance the industry within an ever-evolving landscape.

“This year, we were proud to release a trilogy of short courses – Empathetic Claims Management; Creating Good Outcomes for Customers Experiencing Vulnerabilities; and Getting It Right [available today] – focused on providing insurance professionals with the skills to deliver lasting, positive outcomes to customers.

“We were also pleased to have launched the weekly webinar series, Thursday Thought Leaders, delivering expert-led insurance insights to professionals around the world, as well as the Integrated Risk Management Program, which was delivered in New Zealand and Vietnam.”