Youi failed to respond to complaints
Youi failed to address concerns that Ms Murphy and her family were exposed to potential lead contamination, Ms Orr says.
Ms Murphy flagged on October 6 that her roof was open, and that she was pregnant and could be exposed to the lead dust.
Ms Orr says nothing was done until October 9.
Ms Murphy's family was moved to temporary accommodation for four nights, but on return the roof was still not fixed.