The NSW State Insurance Regulatory Authority has imposed special licence conditions on steel manufacturer Liberty Holdings Australia’s workers’ compensation self-insurance licence, amid concerns about its practices.

The authority requires Liberty to adhere to improvements and actions identified in a remediation plan submitted last year. It must also continue implementing a quality assurance program to monitor the effectiveness of the changes and its claims management compliance.

The regulator wants monthly updates on Liberty’s actions until it reaches a “satisfactory standard”. 

The authority says the order comes after it identified “significant issues and underperformance” in the steel company’s compliance and case management practices while comparing self-audits submitted over two years.

Further action may be taken if Liberty fails to comply with the conditions.

Liberty Holdings Australia is based in Sydney and operates in the manufacturing, distributing and processing of steel “long products” such as beams and rails, with sites in NSW and SA.