Authorities in SA are seeking views on the challenges faced by brokers and the broking distribution system under the state’s troubled builders’ warranty insurance model.

The State Government has launched a six-week public consultation on ways to improve the scheme, which aims to protect homeowners if their contractors go bust, die or disappear.

“Building a new home should be a time of excitement and we’ll be considering what protections should be offered to people to safeguard them throughout the building process, as well as what can be done to better support consumers when their builder has failed to comply with the legislation governing [insurance] and in cases of substandard work,” Consumer and Business Affairs Minister Andrea Michaels said.

The Government also wants feedback on types of building work that should be covered, whether the current scheme is fit for purpose, and if maximum cover limits should be adjusted, plus suggestions to improve builder compliance.

The consultation is part of a review launched last year. First-round interviews with builders, insurance brokers and homeowners have already taken place.

Failings in the scheme were exposed after the collapse of several construction companies.

Some insolvent builders did not take out mandatory building indemnity insurance (BII), leaving customers without the financial protection that would have allowed them to complete their half-finished homes or to repair defects.

The Government was forced to provide retrospective BII to affected homeowners. It says estimated total claims arising from the insolvencies of Qattro Built, Felmeri Homes and 7 Star Constructions are expected to be $30.5 million in 2023-24.

There has been an increase in the number of building contracts that lack the mandatory BII, the Government says.

Currently, almost all BII is provided by QBE through an arrangement with the SA Government as the underwriter.

“While at least one other insurer is operating in the South Australian market, there are no insurers with scale or appetite to underwrite the majority of the market,” the consultation paper says.

SA laws require an insurer to provide a minimum $80,000 of BII, and the two insurers operating in the market provide a policy limit of $150,000.

BII is required for domestic construction work valued at $12,000 or more.

The closing date for submissions is March 25. Click here for details.