The State Insurance Regulatory Authority (SIRA) is inviting people and organisations in NSW who have been directly involved in the process of claiming for work-related hearing loss to provide feedback via an online form.

SIRA will conduct research into the experience and outcome for people making a hearing loss claim in the workers compensation system after stakeholders raised concerns about the process of claiming for work-related hearing loss.

“The overall objective of this review is to simplify the process for making a claim for work-related hearing loss, and have a system that delivers good claimant experience, operates efficiently and effectively,” SIRA says.

Issues raised include the methodology used to assess work-related hearing loss and determine if hearing loss is not caused by work, as well as access to legal funding to make a work-related hearing loss claim.

SIRA’s survey form asks if improvements can be made in the area of insurer claims management and dispute pathways.

Feedback can be provided here until October 9. A summary of the submissions is due October 25.