NSW’s State Insurance Regulatory Authority (SIRA) has imposed special conditions on Racing NSW’s workers’ compensation insurance licence after performance issues were found.

SIRA carried out an audit late last year using powers under section 202A of the Workers Compensation Act 1987.

Issues were found with Racing NSW’s claims handling practices and records management.

Racing NSW must develop a corrective action plan to improve claims management compliance and implement SIRA’s Standards of Practice.

It must implement the plan as approved by SIRA and monitor its effectiveness.

Racing NSW must also implement a plan to improve its record management system.

“SIRA is closely supervising Racing NSW’s performance and compliance with the licence conditions,” the regulator said.