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Queensland tests WorkCover claims scheme

WorkCover Queensland is piloting a new approach to managing workplace injury claims, under a drive to achieve better return-to-work outcomes.

Partnering with Monash University, WorkCover has researched, designed and tested the different types of care workers need as part of its Recovery Blueprint scheme.

The pilot follows a year’s work to better identify workers at risk of a delayed return to work after injury, and to offer them the right rehabilitation support.

WorkCover and Monash are gathering feedback to monitor the pilot’s effectiveness.

WorkCover Queensland CEO Bruce Watson says he is committed to understanding the “hidden factors” that can influence return to work.

“We want to support workers and employers early in the claim process to ensure an improved experience with better long-term outcomes for our customers,” he said.