LMI opens latest claims survey
Loss manager LMI Group is calling for input from brokers, insurance service providers and consumers as it compiles its first-quarter ClaimsComparison survey.
Respondents have until next Monday to complete the online survey, which rates services delivered by insurers across various types of cover.
Insurers are rated on the speed, proactivity, accuracy and fairness of claims handled in the previous three months.
LMI founder Allan Manning launched ClaimsComparison in 2013, using data from the Financial Ombudsman Service. Last year he upgraded it by running the survey and weighting the results.
The company says it is working to expand the classes of insurance analysed.
“We will also provide the information to insurers in an effort to drive positive change in our industry and we are pleased to note insurers have been supportive of this initiative.”
Results will be published next month. The survey can be found here.