AFCA reveals latest firm-by-firm complaint statistics
The Australian Financial Complaints Authority has released the latest update to its datacube resource, which includes complaints statistics that can be broken down by sector or company.
The update includes data covering companies recording four or more complaints from July 1 last year to June 30 this year.
Datacube is part of AFCA’s commitment to providing transparent access to data. It can be searched by company name or filtered by type of company, product, service or postcode. It includes data since AFCA’s inception on November 1 2018.
Some totals differ from those in AFCA’s annual review because datacube only includes companies with four or more complaints.
See Analysis.