AMP has introduced a new training program to increase the knowledge and skills of its life insurance staff, with a particular focus on boosting claims and underwriting proficiencies.

The Certificate IV in Life Insurance course – which provides entry to complete a Diploma in Financial Services – was developed in conjunction with the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).

The program comprises four self-paced modules and several competency assessments, and will take 12 to 36 months to complete.

AMP Director Product Manufacturing Paul Sainsbury says learning modules include products, processes and distribution training aimed at enhancing the professionalism of staff.