Tower Australia has used adviser feedback to make a number of major changes to its quoting and electronic application systems.

The changes to the insurer’s quoting systems will enable advisers to enter information directly into the data fields and the “plan pop-up forms” have been removed.

Also responses to health and lifestyle questions on the electronic application form can now be amended even after Tower has provided an underwriting assessment for the client. This change will enable the insurer to amend the assessment in real time based on the revised information submitted by the adviser.

Tower has increased the number of occupations covered under its income protection products.

These additions include a number of trade occupations, especially in the mining, oil and gas industries as well as the building and construction industry.

Tower CEO of Retail Life Brett Clark says the changes are part of the insurer’s moves to streamline application and underwriting processes for advisers.

“The end result is our most significant technology upgrade since the introduction of the Accelerated Protection quoting software and electronic application in 2009.”