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Super tribunal welcomes funding to finish job

About $9.5 million has been allocated to the Superannuation Complaints Tribunal to help it resolve a backlog of disputes by June 30 2020, when it will cease operations.

“The funding will enable us to boost our base resourcing levels, and continue to improve the rate of complaint resolution,” Chairman Helen Davis says in the tribunal’s latest newsletter.

“We have a busy year ahead as we work to resolve all our complaints, prepare for the introduction of a new complaints body and contribute to reviews and discussions concerning the superannuation industry.”

New superannuation complaints will be handled by the Australian Financial Complaints Authority when it starts operations on July 1.

The tribunal resolved 626 complaints in the December quarter, up 43.9% on the previous quarter. The number of complaints received grew 41.1% to 752.