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QBE exec appointed as MLC claims chief

MLC  Life Insurance has announced Andrew  Beevors  will join the business on August 16 as Chief Claims Officer, reporting directly to CEO Rodney Cook. 

Mr  Beevors  is currently QBE Insurance GM Claims Strategy  and National Manager Workers’ Compensation Claims, according to his LinkedIn account. He has been with the insurer for more than 16 years, holding several roles including head of workers’ compensation claims and head of strategy and claims transformation. 

He  replaces  Jane  Dorter, who has been on secondment since April last  year from her leadership role of KPMG’s Insurance Claims Solutions and Workplace Health division. 

As Chief Claims Officer, he  will be responsible for all aspects of claims handling and management and lead a team of more than 300 claims professionals. 

MLC Life Insurance says  Mr  Beevors  played a  key role in  modernising  QBE’s workers compensation claims model and more recently he oversaw the “re-imagining” of QBE’s general insurance claims offering. 

According to  Mr  Cook, his appointment  will be important to help fulfil the insurer’s ambition to build the industry’s leading claims function. 

“Our ambition is to be Australia’s leading  and most trusted life insurer,” Mr  Cook said. “What underpins that is delivering for our customers with speed, fairness, and empathy when they need it most - at claim time. 

“He joins a team of experienced and empowered claims professionals and I look forward to him joining my leadership team.” 

In a separate announcement, MLC Life named  Piri  Kularajah  as  Head of Profitability and Performance Reporting.  He joins from AIA Australia, where he was head of deal completion. 

He replaces  Kirshan  Reddy, who left to join NEOS Life as Chief Actuary. 

In his new role,  Mr  Kularajah  will have responsibility to advise on the drivers of the profitability outcomes for all lines of business.