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MLC Life moves on advisers' feedback

MLC Life Insurance has made a series of enhancements to its retail products following feedback from advisers.

Changes to the Income Assure and Income Assure+ offerings include cost-of-living pressures support, allowing customers the option to “inflation-proof” their cover so that the benefits they receive at claim stage keep pace with future increases to earnings, MLC Life says in a statement.

An annual increase in cover level up to 3% can be suspended for any year or be turned off completely should customers wish.

MLC Life says another enhancement gives customers who are unemployed for more than 12 months the option to keep their cover regardless of employment status.

In addition, customers who hold their policy inside superannuation can access a Certificate of Disability for Unemployment at no extra cost. This means if they are unemployed when making a claim, and do not satisfy the relevant condition of release, MLC Life Insurance can assess the claim outside of superannuation.

“Our goal is to ensure our customers have income protection cover that reflects contemporary needs, offering more sustainable premiums, while providing options to cater to specific requirements,” Chief Life Insurance Officer Michael Rogers said.

“We will continue to make enhancements over time.”

The changes took effect last week.