MLC Life has launched a new cancer screening questionnaire to help customers take proactive steps towards prevention. 

The service will be added to the insurer's Vivo program, and users will be asked questions and receive a personalised response and recommendations for further actions if needed. The questionnaire was created by project partner Osara Health. 

“Developed by a team of doctors, coaches, and researchers to provide a personalised approach to cancer prevention and early detection, this cancer screening questionnaire is a quick and user-friendly tool that offers valuable insights, tips, and tricks to help customers access screening services and reduce their cancer risk.” MLC Life Chief Claims Officer Andrew Beevors said. 

The insurer says the initiative follows findings from the Australian Institute of Health and Welfare found that 1 in 2 Australians are not meeting recommended cancer screening guidelines. 

“We’re always looking for innovative ways to improve the total customer experience, and that’s why we’re proud to deliver this extra support complementing our award-winning Vivo program and helping bridge the gap between awareness and action when it comes to cancer screening,” Mr Beevors said.