MetLife Australia is providing more resources to support its advisers so that they can better serve their clients.

A new digital platform for real-time collaboration, a series of webinars and product changes are some of the actions that MetLife has introduced to help advisers.

The insurer says the investments in adviser support follow its recent Adviser-Client Relationship report showing Australians are rediscovering the positive impact of seeking professional financial guidance.

The report found 42% of people who aren’t currently advised say they are more likely to see a financial adviser now than before COVID-19, and 80% of advised consumers with life insurance feel better about their current financial position as a result of having a financial adviser.

“The financial advice industry has undergone an incredibly tumultuous couple of years, facing significant regulatory change, public scrutiny and evolving customer expectations – all on top of a global pandemic,” Chief Insurance Officer Meray El-Khoury said.

“We want to create certainty for both advisers and their clients in an uncertain time.

“This is the thread that connects all our recent updates and innovations, from our price guarantee, to the launch of our webinar series and our new digital platform.

“We are focused on providing advisers with easy access to the knowledge and assets they need to thrive now and into the future.”

The product changes undertaken by MetLife relate to the prudential regulator’s sustainability measures for income protection policies.

The insurer says the changes, which include the introduction of a straight 70% replacement of income, have seen its MetLife Protect rated more favourably while still representing value for money for clients.