Industry names excellence awards finalists
The Australasian Life Underwriting and Claims Association has announced the contenders for its annual excellence awards across 10 categories.
“A high calibre of nominations was received from across the life insurance industry for exceptional work delivered throughout the 2023 calendar year, with all submissions judged by industry leaders from various disciplines,” the association said.
The winners will be announced on July 25 at Crown Sydney. The finalists by category are:
Leadership
Darren Leonard – MLC Life Insurance
Jayne Edwards – Zurich
Joan Xu – AIA Australia
Professional
June Khaw – Hannover Re
Summer Zhu – TAL Australia
Torrent Woodard – MLC Life Insurance
Rising star
Amy Lee – AIA Australia
Christie Meyrick – MetLife Australia
Sean Marais – Hannover Re
David Mico Industry Award
Alan Tealby – MLC Life Insurance
Lisa Gregory – Australian Retirement Trust
Paul Bennell – TAL Australia
Claims team
Claims operations team – Hannover Re
Hesta claims team – AIA Australia
Retail and group, claims management team – MLC Life Insurance
Underwriting team
ClearView underwriting team – ClearView
QInsure underwriting team – Australian Retirement Trust
Zurich underwriting digital solutions team – Zurich
Customer service team
AIA hesta claims team – AIA Australia/Hesta
Retail and group mental health claims team – MLC Life Insurance
Innovation team
Hannover Re Fortiro Protect team – Hannover Re
MLC underwriting team – MLC Life Insurance
RGA claims strategic solutions team – RGA
Scor and Adviser Connect – Scor
Partnership impact team
AIA/Hesta claims and rehabilitation – AIA Australia/Hesta
Recovery and wellness – MLC Life Insurance/Swiss Re/Wysa
Recovre SleepHealth program – Recovre/MetLife Australia
Best technology team
AIA Australia and Hannover Re – AIA Australia/Hannover Re
Recovery and wellness – MLC Life Insurance/Swiss Re