The Financial Services Council (FSC) is helping flood-affected Australians who are trying to track down lost life insurance policies.

It urges those with lost documents to visit its website if they have life insurance but don’t remember which company their life insurance is with.

The FSC says it will contact its life insurance members and ask them to check their records and contact policyholders with any relevant information to help obtain replacement documents.

“The FSC recognises that many people have lost important records and documents in the floods and trying to find lost life insurance policies can be a headache for people at a time when they don’t need more stress,” it said.

The service does not apply to life cover held via superannuation as insurers don’t hold the details of individuals covered by group policies.