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Finalists named for ALUCA excellence awards

The Australasian Life Underwriting and Claims Association (ALUCA) has named the finalists for its sixth annual Life Insurance Excellence Awards.

Nominations were received for excellence in work and customer outcomes delivered last year, with submissions judged by a cross-section of industry leaders.

Winners will be announced at an awards night at Darling Harbour in Sydney on June 8, featuring big wave surfer Mark Mathews as guest speaker. Marney McQueen will be MC for the evening.

Details are available here.

The finalists are:

Leadership

Jo Pavlides – MetLife Australia

Miranda Wozniak – QSuper part of Australian Retirement Trust

Mitali Waghmare – AIA Australia

Rebecca Meiklejohn – AIA Australia

Professional

Alex Kelly – MLC Life Insurance

Lauren Moulton – AIA Australia

Melissa Andrew – Hannover Life Re

Rehabilitation

June Khaw – Hannover Life Re

Lauren Chiera – AIA Australia

Lynley Moore – MetLife Australia

Melissa Colonna – MetLife Australia

Rising Star

Brooke Maddison – MetLife Australia

Kieran Seenan – MLC Life Insurance

Lisa Gregory – QSuper part of Australian Retirement Trust

Samantha Martin – AIA Australia

David Mico Education

Michele Castles – AIA Australia

Rebekah Raftopoulos – Workcom

Underwriting Team

ClearView Underwriting Team – ClearView

TAL Underwriting Risk & Strategy Team – TAL

Zurich Group Underwriting – Zurich

Claims Team

Corporate and Retail Claims Team – MetLife Australia

Munich Re Life Claims Team – Munich Re

Retail Claims Fast Track (RCFT) Team – MLC Life Insurance

Customer Service Team

Customer Experience Team – Integrity Life

Health Connect (Teleinterview) – Zurich & OnePath

QInsure Claims Team – QSuper part of Australian Retirement Trust

Strategy and Recovery Team – MetLife Australia

Innovation Team

Hesta Claims and Rehab Team – AIA Australia

MetLife 360Health Team – MetLife Australia

TAL Retirement – Group Longevity Insurance – TAL

Zurich Digital Underwriting Team – Zurich

The HERO Award and LIFE Award will be announced on the night.