The British Insurance Brokers’ Association (BIBA) has put helping customers, regulation and consumer protection, as well as driving change in the industry, as its campaign issues for 2011.

BIBA CEO Eric Galbraith says the big challenge ahead is based on positively influencing new regulatory proposals that will affect insurance brokers.

This will include the new Consumer Protection and Markets Authority and the revision of the Insurance Mediation Directive in Europe.

“Our lobbying agenda for the year ahead will also enable us to promote the benefits of brokers and raise important member issues with the government and the regulator,” he said.

The association has produced a 10-page booklet that will be distributed to all political stakeholders who are influential on the issues affecting insurance brokers.  

“It will be used to outline BIBA’s lobbying position to protect and promote BIBA’s members on the key issues affecting them,” Mr Galbraith said.