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Crawford & Company Q3 revenue up 2%

Revenue at Crawford & Company rose 2% to $US294.9 million ($439.36 million) in the third quarter, though the business posted a net loss of $US15.1 million ($22.5 million).

The result was hit by currency movements and a goodwill impairment of $US36.8 million ($54.83 million).

Australian revenue was $24.6 million ($36.65 million) in the quarter, up from $US20.13 million ($29.99 million) a year earlier.

CEO Rohit Verma says the results reflect sustained top-line momentum driven by strategic investments, and revenue increased 6% on a constant currency basis.

“I am proud of the way our team responded to recent storm activity in the US including record-high deployments to assist with claims,” he said. “This has enabled us to deliver excellent service for our clients while building a solid foundation to support momentum going into the fourth quarter.”

For the nine months to September 30, revenue rose to $US867.29 million ($1.29 billion). Australian revenue for the nine months rose to $US63.05 million ($93.94 million).

North America loss adjusting revenues rose 4%. The operating margin was 5.5%, compared with 6.8% a year earlier.

Platform Solutions revenues jumped 13%, while the claims administration unit Broadspire – which posted 3% higher revenue and an 8% operating margin – “continues a steady return toward pre-covid activity levels,” Mr Verma said.