Insurance News will host a webinar titled Enhancing Collaboration in Claims Management next month, bringing together industry experts from sponsor Vero and McLardy McShane. 

The free session will feature a panel comprising Vero’s national manager of claims relationships Michael Knight and leader of commercial property claims Claudia Andretti-Quintal alongside McLardy McShane claims manager Anna Capone. 

Moderated by Insurance News editor-in-chief John Deex, the November 13 webinar will examine why strong communication is essential to effective insurer-broker claims relationships, particularly when managing complex claims.  

It will examine why a strong communication strategy is essential, the role of omnichannel communication in enhancing engagement, and the positives and negatives of technology. 

Attendees will hear examples of the claims process succeeding through collaboration, and other cases where it has fallen short. 

The panel will provide practical strategies for brokers to expedite claims, explore how to leverage technology and share ideas for strengthening insurer-broker relationships.  

Register for the 45-minute lunchtime webinar here.