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icare adds GIO to claims management agents

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NSW state insurer icare has reappointed Allianz, EML and QBE and added GIO to provide claims management services for the Treasury Managed Fund workers’ compensation portfolio.

Current contracts expire at the end of this year, and today’s announcement follows a six-month competitive selection process.

The new contracts will start on January 1 for Allianz, EML and QBE, and include new performance measures. GIO will commence after the icare technology platform is implementated.

The appointments are subject to contract execution.

“Through these appointments icare has strengthened the alignment between return to work outcomes and remuneration to ensure it’s delivering a fairer and more consistent service and a sustainable scheme for injured workers and NSW government agencies,” icare said in a statement.

The Treasury Managed Fund scheme includes workers’ compensation insurance to the state’s 202 public sector agencies and their 389,000 workers and 82,000 volunteers.

It is separate to the broader Nominal Insurer workers’ compensation scheme run by icare.