Zurich has named Marsh executive Tim Scott-Young as Chief Claims Officer for general insurance in Australia and New Zealand, with the appointment effective from May 17.

Mr Scott-Young will take over from Hilary Bates, who is moving into the role of Chief Operations Officer for Zurich’s Australian Life and Investments business.

Zurich Australia and New Zealand general insurance CEO Tim Plant says Mr Scott-Young brings extensive international experience in managing large complex claims.

“We are delighted to have someone of Tim’s calibre join our general insurance business, reinforcing our ongoing commitment to delivering a world-class claims experience for customers,” Mr Plant said last week.

Mr Scott-Young started his insurance career at AIG, becoming Senior Vice President and Chief Claims Officer for the Middle East, Africa, Russia, Turkey and India, based in Dubai.

Later he held senior regional roles at Chubb, including Senior Vice President and Claims Director for Asia-Pacific and Claims Director for Continental Europe. Most recently he has been Marsh Senior Vice President and Australian Claims Operations Manager.