Return to work disruptor Navigator Group continues to recruit insurance veterans to its business, which seeks to reinvent physical and mental injury recovery and get workers back to work faster. 

It provides at home recovery services, reducing and removing the need to visit physical clinics, providing patients in remote and rural areas with access to premium healthcare.  

Stacey Williams, who joined Navigator earlier this year as Chief Commercial Officer, brings 23 years’ experience in the Australian insurance industry, most recently at Altius Group and Gallagher Bassett. 

Williams has held a variety of senior management and executive roles across the sector and worked across all major workers’ compensation, general insurance and self-insurance schemes in Australia. She has primarily worked across personal injury, spanning the corporate, intermediary, self-insured and pre-claim markets. She has worked with government at federal and state levels, including SA’s Return to Work and Victoria’s WorkSafe.  

“Working in the coalface of Australia’s insurance and allied health sector has provided me with a deep understanding of the challenges and frustrations currently faced by Australian patients and customers,” Ms Williams, who has spent the past few months getting across the business, said. 

“Our vision is removing the need for endless appointments or ‘hoop jumping’ so often inflicted by the fragmented system of services traditionally offered to patients.”  

Last year, Navigator recruited David Fryar a well-respected injury insurance executive with 25 years’ experience, as Partnerships Director. 

“Working in the insurance and the personal injury space for over 20 years has led me to understand where change is needed,” he said. 

“I wanted to be in a position to disrupt the market to achieve better outcomes for injured people and their organisations.”  

Fryar held senior positions with blue chip organisations such as Suncorp and has experience within personal injury schemes such as icare, WorkSafe Victoria, Return to Work SA, and with the NSW Government.