Virus to video: COVID-19 stirs interest in live platform
Claim Central Consolidated has seen increased demand from insurance clients for its Livelogik real-time claims management platform, which offers a live video streaming feature to assess claims remotely.
With social distancing in place, the company says the video feature is especially handy for the industry.
“We are already seeing a huge surge in demand from clients looking to navigate these challenging times with confidence while not compromising on customer service due to physical constraints,” LiveLogik Product Manager Lincoln Grace said.
“LiveLogik’s virtual assessment tools ensure that claims are processed quickly while avoiding unnecessary face-to-face interactions.”