Vero can now handle motor fleet claims for repair costs below an insurance policy’s excess.

Until recently its systems could not process under-excess claims, which meant fleet customers had to organise their own repairs.

However, the introduction of Vero’s Capital SMART (small to medium accident repair technology) centres has changed that.

From January 1, Vero will have the capability to handle under-excess claims.

Suncorp Commercial Insurance National Manager Motor Fleet Underwriting Simon Keeble says Capital SMART will also offer customers more comprehensive claims data.

“Brokers and customers will have complete reporting on the total claims costs and can work with Vero’s team of risk engineers to identify trends and areas of improvement, and implement more comprehensive risk management plans,” he said.

Vero says Capital SMART centres can complete repairs up to 70% faster than traditional industry averages.