Insurance technology group SSP has completed the migration of its New Zealand broker customers to a regional data-hosting system, following service disruptions last year caused by problems at a UK facility.

The regional Interactive system provides multiple high-availability data centres in Australia and is designed to provide improved service.

SSP’s non-broking customers in the region are also hosted on the data centre.

“All our customers in New Zealand are now hosted on the Interactive data centre, which we believe has the… resilience needed to avoid potential major outages going forward,” SSP New Zealand Manager Samuel Finkle said.

A blackout at SSP’s data centre in the UK last August caused disruptions to customers for weeks afterwards, with the British market particularly hard hit.

Mr Finkle says test environments were created for every New Zealand customer, to mitigate concerns at the migration following the outage last year.

A number of customers have been on the new system for more than a month, and the company has received positive feedback, he says.

In May SSP said it passed a British Insurance Brokers Association supplier resilience assessment.

The association commissioned an independent investigation into the disaster recovery and continuity plans of all major suppliers to the UK broker market after the SSP problems.