Resilium Insurance Broking is celebrating the 10-year anniversary of the brand’s launch into the Australian market and its accelerating growth since that time. 

“So much has happened in the last 10 years for Resilium and it is a multitude of factors that has got us where we are today,” MD Ben Hastie said. 

Mr Hastie says he would like to see Resilium gross written premium virtually double to around $1 billion over the next 10 years, but that “pure size” is not the main goal. 

“We remain focused on education and compliance and are very cognisant of the flight to quality of advice within the Australian general insurance landscape,” he said. “Our mantra for some time now has been growth through professionalism. That’s why we talk about education being so important to us.” 

Mr Hastie says the way to differentiate going forward is to continue to have the most technically advanced, knowledgeable and experienced authorised representatives. 

The foundations of the business began more than 60 years ago when it was part of AMP General Insurance, while the next phase began with its acquisition by Suncorp, which introduced the Resilium name in 2012. 

In March 2019, former Resilium MD Adrian Kitchin, Mr Hastie (then Director of Sales & Distribution) and Drue Castanelli, now retired, arranged a management buyout. Resilium began operating independently, while continuing to benefit from a long-term strategic alliance with Suncorp.  

In February last year, UK-based Ardonagh Group said it was making a strategic investment in the business, providing Resilium with access to capital to accelerate growth plans. Numerous acquisitions have since been undertaken through the Resilium Partners brand led by Mr Kitchin.