After a review of its motor claims division, QBE has released a “request for proposal” for smash repairers to join its network in metropolitan Sydney, Melbourne, Brisbane and Canberra.

EGM Claims Jon Fox says repairers will be chosen for their commitment to “exceptional customer service” and high-quality, cost-effective repairs of passenger and light commercial vehicles, plus their ability to support QBE’s distribution partners.

“With technology constantly evolving and ever-increasing customer expectations, QBE is seeking a sustainable and innovative repair supply chain that we know can deliver outstanding customer experiences,” he said.

Registrations of interest closed last Monday, and request for proposal submissions close on May 31. The new panel is expected to be in place by September 1.

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