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QBE merges workers' comp, A&H for ‘total people risk’ approach

QBE Australia Pacific has created a new people risk unit, aiming to give brokers and clients a “unified” offering of underwriting and risk management solutions.

The move merges the insurer’s workers’ compensation and accident and health underwriting teams as part of a broader strategy to drive consistency and innovation.

“We’ve always been focused on helping our clients to manage people risk effectively, but bringing together these underwriting teams allows us to have better risk discussions and solutions for our brokers and customers,” GM commercial Pat Priest said.

“This new structure places the customer at the centre of policy creation, making it easier for us to create more personalised solutions for their evolving needs, and to have ‘total people risk’ conversations with brokers and customers.”

Anthony D’Oca, who was previously head of workers’ compensation, will lead the new team as head of people risk.

Ms Priest said: “We know brokers and customers are increasingly looking for specialised, comprehensive risk solutions, and we’re proud to be the first insurer to have unified our underwriting approach to people risk management.”