Brought to you by:

IAG finds fall in repair network quality

IAG has revealed a jump in quality issues across its property repair network.

The insurer conducted 7793 inspections on property repairs in 2017/18.

Quality issues were identified in 5.19% of authorised repairs, compared with 2.56% the previous year. Potential safety issues were flat at 0.05% of repairs.

Meanwhile, there was a slight drop in quality issues for the motor repair network.

IAG completed 54,108 inspections, finding 2207 quality issues, or 4.07%. Potential safety issues were found in 0.07% of inspections.

The previous year it recorded 4.71% and 0.01% respectively.