IAG is on track to achieve key targets for the full year, according to Chairman James Strong.

“Our underlying business performed strongly, aided by significantly improved equity market returns and a full 12 months of our CGU/NZI acquisition,” he said at the company’s annual general meeting last week.

CEO Michael Hawker said there is real momentum in the company and it continues to be driven by growth in policies and improvements to underlying business.

Mr Hawker also launched the company’s first “sustainability report”. “We understand that our value, and future sustainability, comes from continuing to respond to – and deliver on – our customers’ and the community’s changing expectations.”

The report details performance in relation to several indicators, including efforts to reduce customers’ most common risks and the group’s environmental impact.

Mr Hawker referred to the information in the report as “a line in the sand”.

“Next year this data will provide a base for understanding key trends that will allow more rigorous assessment of our performance against targets. Our aspiration is to ensure that sustainability becomes ‘business as usual’ and is embedded across all aspects of our business.”

The report profiles IAG’s approach to sustainability as a business driver and covers the organisation’s management and performance in sustainability.