Digital smash repairs platform DingGo has launched an online insurance claims process under a partnership with Queensland-based underwriting agency Insuret which eliminates “email back and forth” and is faster and more efficient.

Drivers with a Carly Car Subscription can now submit a claim through Insuret's Digital Claims Portal, and repair requirements can be sent straight to DingGo electronically. Carly provides exclusive car usage, registration, insurance, maintenance and roadside assistance for a fixed monthly payment.

DingGo says it delivers a completely digital and contactless solution for repairing the driver’s vehicle, with the Carly team easily able to oversee, approve and manage the repair.

“The car is repaired and returned with minimal effort required from the driver, and no emails back and forth – everything from the initial claim, to the quoting and assessing are all done digitally with all data passed seamlessly between Insuret and DingGo via a secure API.”

DingGo says this offers fleet customers unparalleled reporting, insights and business intelligence.

DingGo Founder Shaun Janks says the partnership creates significant advantages for fleet managers – completely streamlining the claim-to-repair process, with everything done through a driver’s mobile phone.

“Administrative burden and manual processes have long gotten in the way of finding the best repair option for both the fleet and driver. This is now eliminated by providing trusted local repair options and clear, insightful data on every repair,” Mr Janks said. “It’s faster, simpler and more measurable.”