Allianz Australia has won the Gold Mansfield Award for excellence in claims-handling.

The insurer was presented with the award at a ceremony in Sydney last night. Finalists for the overall award were FM Global, QBE and last year’s inaugural winner Chubb.

Allianz also won the Mansfield Award for SME Property and Casualty and was a finalist in the Personal Lines category.

The awards, named after the English Lord Chief Justice who introduced the concept of utmost good faith to the insurance process in 1766, are organised by Insurance News and LMI Group, and made possible by the support of sponsors Insurance & Care NSW (icare) and Steadfast.

Winners and finalists are calculated using official reports and surveys conducted by LMI, with the results “weighted” so all insurers are viewed equally.

About 200 industry leaders, claims professionals and service providers attended the awards function at the Establishment Ballroom.

Companies were not invited to make submissions or be involved in the judging process.

The full results in the Mansfield Awards for Claims Excellence, with the finalists, were as follows:

Personal lines: The winner was Chubb Insurance. The other finalists were Allianz, RAC Insurance and TIO.

SME property and casualty: The winner was Allianz. The other finalists were Ansvar, Calibre Commercial Insurance and Chubb.

Corporate property and casualty: The winner was FM Global. The other finalists were Berkshire Hathaway Specialty Insurance, Liberty International Underwriters, and QBE.

Specialty: The joint winners were GT Insurance and National Transport Insurance. The other finalists were Axis Underwriting Services, Mecon Insurance and QUS.

The Gold Mansfield Award for overall excellence in claims: The winner was Allianz. The other finalists were Chubb, FM Global and QBE.

More details in our regular bulletin on Monday.