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Industry faces exec skills crunch

Skilled insurance executives are in short supply, especially those with specialist digital and technology knowledge, recruitment group Hays warns.

“With extensive technological disruption now evident, such as intelligent systems and the automation of complex property assessment, fraud detection and claims verification processes, innovation can be seen across the insurance sector,” Hays Insurance MD Jane McNeill said. “Such professionals can expect a salary increase.”

Demand is also growing for experienced workers’ compensation case managers and senior underwriters, according to the recruiter’s annual salary guide.

Insurers must consider extra incentives such as flexible working hours and training to recruit their choice candidates.

“The retention of senior staff will become a priority for organisations in response to ongoing skill shortages,” Ms McNeill said. “This may lead to salary increases.”

About 19% of insurance professionals expect a pay rise of 6% or more, and 67% view an increment as their top career priority this year.

The 2018/19 salary guide surveyed more than 1200 professionals and 3000 employers.