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Tasmanian insurer scores satisfaction hat-trick

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RACT Insurance has been named as generating the highest levels of customer satisfaction in the industry.

The Roy Morgan General Insurance Satisfaction Report gives the insurer a 93.5% satisfaction score, followed by Defence Service Homes Insurance on 91.1% and AMP at 90.8%.

About 79.2% of Australians are satisfied with their general insurance, down 0.4% from the previous year’s study.

RACT Insurance has won the Roy Morgan Customer Satisfaction Award for three consecutive years.