Tasmanian insurer scores satisfaction hat-trick
RACT Insurance has been named as generating the highest levels of customer satisfaction in the industry.
The Roy Morgan General Insurance Satisfaction Report gives the insurer a 93.5% satisfaction score, followed by Defence Service Homes Insurance on 91.1% and AMP at 90.8%.
About 79.2% of Australians are satisfied with their general insurance, down 0.4% from the previous year’s study.
RACT Insurance has won the Roy Morgan Customer Satisfaction Award for three consecutive years.