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26 April 2017
SA-based insurer RAA is the most trusted personal lines insurer in Australia, according to a survey of nearly 3000 people by consumer advocate Choice.
RAA exceeds expectations among 40% of its customers, while IAG’s motoring brand SGIC – which is also SA-based – scores 39%, followed by RACQ Insurance on 34%.
Over-50s specialist APIA and AAMI, both owned by Suncorp, are the top performers in the home insurance category, with 53% of claimants rating them nine out of 10 for exceeding expectations, while RACQ Insurance wins the comprehensive car category, with 72% of respondents scoring it nine out of 10.
RAA and SGIC have the highest proportion of customers who say they will renew their policies, at 69% and 61% respectively.
In contrast, only one in three Budget Direct customers are likely to renew.
In terms of long-term loyalty, about 25% of NRMA Insurance customers have held policies for more than 20 years, followed by RACV Insurance with 19%.
A minimum sample of 30 policyholders or claimants per insurer was required for the Choice survey.
18 April 2017
The successful applicant will be responsible for all ANZ Claims (ie direct) related strategic procurement for bodily injury (ie providers of services relating to health, recovery and injury management) and investigations (ie providers of investigative services).
11 April 2017
Westlawn Insurance Brokers is an established and respected local company with nine branches across Northern NSW. We are looking for an Insurance professional with drive and commitment to join our Lismore team.
11 April 2017
With responsibility for Professional Liability across both Australia and New Zealand, this role will require delivery on product strategy, profitability, growth and efficiency.