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OnePath to pay another $10 million in compensation

OnePath will pay an additional $10.5 million in compensation to 160,000 superannuation customers affected by breaches between 2013 and last year.

The sum comes on top of $49 million paid to 1.3 million OnePath customers from early 2013 to 2015.

The breaches include failing to follow up on whether cheques for claims or premium refunds were cashed.

OnePath says it has contacted most affected customers and finalised most additional compensation payments.

The Australian Securities and Investments Commission (ASIC) has been monitoring resolution of a number of OnePath breaches.

And an independent review, ordered by ASIC, has examined the financial services company’s activities, including life insurance.

ASIC says it will continue to monitor breaches reported by OnePath until the matters are resolved, including remediation where appropriate.