This event will feature a panel discussing the future of the general insurance industry:

• Changing landscape for risk
• Conduct and customer advocacy
• Technology  - operational efficiency, organisational agility and the benefits for the customer.

Learning outcomes:

• Recognise the current issues and challenges impacting the NZ insurance industry
• Identify key elements of change and opportunity within the NZ insurance industry
• Develop a deeper understanding of how these elements have, and will continue to, shape the industry's fundamental dynamics and relationships
• Apply this knowledge in workplace decision-making and planning.