insuranceNEWS.com.au - DailyGeneral insurance and financial services news from Australia and around the worldhttps://www.insurancenews.com.au/en-auNSW inquiry calls for ESL reform submissionshttps://www.insurancenews.com.au/daily/nsw-inquiry-calls-for-esl-reform-submissionshttps://www.insurancenews.com.au/daily/nsw-inquiry-calls-for-esl-reform-submissions<p>A NSW parliamentary inquiry into removing the insurance-based emergency services levy has called for submissions on an options paper with five alternative models...</p>Fri, 01 May 2026 06:12:06 GMTReview proposes tougher ACT strata disclosure https://www.insurancenews.com.au/daily/review-proposes-tougher-act-strata-disclosurehttps://www.insurancenews.com.au/daily/review-proposes-tougher-act-strata-disclosure<p>An ACT parliamentary review has recommended strengthening strata manager commission disclosures and weighing a NSW inquiry model, while also proposing action to address insurance problems in mixed-use buildings...</p>Fri, 01 May 2026 05:55:11 GMTCBA contract loss dents Helia’s first-quarter GWPhttps://www.insurancenews.com.au/daily/cba-contract-loss-dents-helia-s-first-quarter-gwphttps://www.insurancenews.com.au/daily/cba-contract-loss-dents-helia-s-first-quarter-gwp<p>Lenders&rsquo; mortgage insurer Helia has reported a 32% decline in first-quarter gross written premium to $34.5 million and 9% drop in insurance revenue to $84.3 million...</p>Fri, 01 May 2026 04:44:46 GMTInsurer right to deny repatriation claim after holiday deathhttps://www.insurancenews.com.au/daily/insurer-right-to-deny-repatriation-claim-after-holiday-deathhttps://www.insurancenews.com.au/daily/insurer-right-to-deny-repatriation-claim-after-holiday-death<p>An insurer which excluded a man&rsquo;s health issues from his travel policy does not have to pay repatriation costs after he died in Greece...</p>Fri, 01 May 2026 04:29:57 GMTExperts, advocates demand rapid response on affordabilityhttps://www.insurancenews.com.au/daily/experts-advocates-demand-rapid-response-on-affordabilityhttps://www.insurancenews.com.au/daily/experts-advocates-demand-rapid-response-on-affordability<p>The federal government should set up a forum in the next six months to drive a national housing resilience program tackling insurance affordability, a cross-sector coalition says...</p>Thu, 30 Apr 2026 06:25:37 GMTListed group takes stake in trades specialist Vizhttps://www.insurancenews.com.au/daily/listed-group-takes-stake-in-trades-specialist-vizhttps://www.insurancenews.com.au/daily/listed-group-takes-stake-in-trades-specialist-viz<p>Tradie search platform hipages Group has acquired a majority stake in Viz Insurance from Insurtech Gateway Australia for $1.4 million...</p>Thu, 30 Apr 2026 06:25:24 GMTAPRA tells insurers to improve oversight of AI dangershttps://www.insurancenews.com.au/daily/apra-tells-insurers-to-improve-oversight-of-ai-dangershttps://www.insurancenews.com.au/daily/apra-tells-insurers-to-improve-oversight-of-ai-dangers<p>Insurers&rsquo; risk management and resilience practices have fallen behind the pace, scale and complexity of their AI adoption, the Australian Prudential Regulation Authority warns...</p>Thu, 30 Apr 2026 06:24:36 GMTHomeowners win claim dispute after pipe nightmarehttps://www.insurancenews.com.au/daily/homeowners-win-claim-dispute-after-pipe-nightmarehttps://www.insurancenews.com.au/daily/homeowners-win-claim-dispute-after-pipe-nightmare<p>A couple have won a payout of more than $150,000 after a dispute with Allianz over damage to their townhouse caused by a burst hot water pipe...</p>Thu, 30 Apr 2026 06:23:06 GMTOmbudsman ‘will never use AI’ for dispute rulingshttps://www.insurancenews.com.au/daily/ombudsman-will-never-use-ai-for-dispute-rulingshttps://www.insurancenews.com.au/daily/ombudsman-will-never-use-ai-for-dispute-rulings<p>The Australian Financial Complaints Authority has ruled out using artificial intelligence to make dispute decisions but is considering its potential for other efficiencies...</p>Wed, 29 Apr 2026 06:17:59 GMTEnvest recruits CTO to spearhead tech overhaulhttps://www.insurancenews.com.au/daily/envest-recruits-cto-to-spearhead-tech-overhaulhttps://www.insurancenews.com.au/daily/envest-recruits-cto-to-spearhead-tech-overhaul<p>Envest has hired Nadene Serman as group chief technology officer &ndash; a new executive position that reflects the &ldquo;growth and maturity" of the group&rsquo;s broking and underwriting businesses...</p>Wed, 29 Apr 2026 06:03:17 GMTGold standard: theft victim told to prove watch ownershiphttps://www.insurancenews.com.au/daily/gold-standard-theft-victim-told-to-prove-watch-ownershiphttps://www.insurancenews.com.au/daily/gold-standard-theft-victim-told-to-prove-watch-ownership<p>A traveller who was robbed of a $98,000 gold watch while in France will have to prove ownership of the timepiece after the financial services ombudsman backed his insurer&rsquo;s claim denial...</p>Wed, 29 Apr 2026 06:01:28 GMTINsight podcast: likely El Nino impact far from certainhttps://www.insurancenews.com.au/daily/insight-podcast-likely-el-nino-impact-far-from-certainhttps://www.insurancenews.com.au/daily/insight-podcast-likely-el-nino-impact-far-from-certain<p>The Bureau of Meteorology's latest long-range forecast and a pending El Nino are discussed in detail on the latest Insurance News podcast...</p>Wed, 29 Apr 2026 04:28:10 GMTCost-of-living crisis drives rise in ombudsman caseloadhttps://www.insurancenews.com.au/daily/cost-of-living-crisis-drives-rise-in-ombudsman-caseloadhttps://www.insurancenews.com.au/daily/cost-of-living-crisis-drives-rise-in-ombudsman-caseload<p>Household financial stress is contributing to record numbers of disputes, Australian Financial Complaints Authority chief ombudsman David Locke says...</p>Tue, 28 Apr 2026 06:28:44 GMTLockton demands court clampdown on three more Aviso hireshttps://www.insurancenews.com.au/daily/lockton-demands-court-clampdown-on-three-more-aviso-hireshttps://www.insurancenews.com.au/daily/lockton-demands-court-clampdown-on-three-more-aviso-hires<p>Lockton has launched legal action against more former employees who joined competing brokerage Aviso Specialty...</p>Tue, 28 Apr 2026 06:28:29 GMTNTI polishes up Ruby for annual truck rafflehttps://www.insurancenews.com.au/daily/nti-polishes-up-ruby-for-annual-truck-rafflehttps://www.insurancenews.com.au/daily/nti-polishes-up-ruby-for-annual-truck-raffle<p>NTI has restored a 1947 Chevrolet Maple Leaf truck for its annual raffle to support motor neurone disease research...</p>Tue, 28 Apr 2026 06:07:24 GMTPremium row not a sorry situation, AFCA findshttps://www.insurancenews.com.au/daily/premium-row-not-a-sorry-situation-afca-findshttps://www.insurancenews.com.au/daily/premium-row-not-a-sorry-situation-afca-finds<p>Auto &amp; General does not have to apologise to a former customer after more than doubling his home contents premium, the financial services ombudsman has ruled...</p>Tue, 28 Apr 2026 06:05:47 GMTSuncorp steps up reinsurance protectionhttps://www.insurancenews.com.au/daily/suncorp-steps-up-reinsurance-protectionhttps://www.insurancenews.com.au/daily/suncorp-steps-up-reinsurance-protection<p>Suncorp says it has taken advantage of improved reinsurance market conditions to boost its cover with an aggregate arrangement providing $800 million of protection annually, up to a total of $2.4 billion across five years...</p>Fri, 24 Apr 2026 06:23:26 GMTAre rate reductions rational? Watch market outlook webinarhttps://www.insurancenews.com.au/daily/are-rate-reductions-rational-watch-market-outlook-webinarhttps://www.insurancenews.com.au/daily/are-rate-reductions-rational-watch-market-outlook-webinar<p>Signs of irrationality are appearing in a &ldquo;deeply softening&rdquo; market and it&rsquo;s hard to see how current trends in the most impacted sectors can continue, according to experts from Finity...</p>Fri, 24 Apr 2026 06:22:59 GMTWillis names leader for Pacific natural resources pushhttps://www.insurancenews.com.au/daily/willis-names-leader-for-pacific-natural-resources-pushhttps://www.insurancenews.com.au/daily/willis-names-leader-for-pacific-natural-resources-push<p>Willis&rsquo; Queensland manager Scott Kirkwood has been promoted to Pacific head of natural resources, replacing Matt Frost following his retirement...</p>Fri, 24 Apr 2026 05:31:18 GMTPast catches up with driver as cover cancelledhttps://www.insurancenews.com.au/daily/past-catches-up-with-driver-as-cover-cancelledhttps://www.insurancenews.com.au/daily/past-catches-up-with-driver-as-cover-cancelled<p>A Porsche owner has lost his bid for a damage payout because he failed to disclose driving offences that would have made him uninsurable...</p>Fri, 24 Apr 2026 05:31:11 GMT