General insurance and financial services news from Australia and around the worldhttps://www.insurancenews.com.au/en-auhttps://www.insurancenews.com.au/analysis/what-if-complaints-were-a-service-not-a-problem-to-managehttps://www.insurancenews.com.au/analysis/what-if-complaints-were-a-service-not-a-problem-to-manage<p>Here is a question worth sitting with: what if the way the Australian insurance industry thinks about complaints is itself the problem?</p>Mon, 08 Jun 2026 01:00:00 GMThttps://www.insurancenews.com.au/daily/allianz-partners-to-acquire-nib-travel-businesshttps://www.insurancenews.com.au/daily/allianz-partners-to-acquire-nib-travel-business<p>Allianz Partners will buy health group Nib Holdings&rsquo; travel insurance portfolio in Australia and New Zealand, in a deal valued at up to $50 million...</p>Fri, 05 Jun 2026 06:21:46 GMThttps://www.insurancenews.com.au/daily/emergence-buys-blue-zebra-cyber-bookhttps://www.insurancenews.com.au/daily/emergence-buys-blue-zebra-cyber-book<p>Emergence Insurance has acquired the cyber cover portfolio of Envest-backed underwriting agency group Blue Zebra...</p>Fri, 05 Jun 2026 05:47:17 GMThttps://www.insurancenews.com.au/daily/state-trials-mitigation-measures-for-bushfire-prone-urban-outskirtshttps://www.insurancenews.com.au/daily/state-trials-mitigation-measures-for-bushfire-prone-urban-outskirts<p>Tasmania is piloting a bushfire mitigation project for homes on urban fringes, amid concern across Australia over rising risks to such properties...</p>Fri, 05 Jun 2026 05:47:07 GMThttps://www.insurancenews.com.au/daily/clear-announces-significant-hirehttps://www.insurancenews.com.au/daily/clear-announces-significant-hire<p>Former Aon manager Vanessa Hilton has joined Brisbane-based Clear Insurance, bringing more than two decades&rsquo; industry experience to the growing company...</p>Fri, 05 Jun 2026 05:02:55 GMThttps://www.insurancenews.com.au/daily/unacceptable-trend-victoria-the-outlier-as-car-thefts-soarhttps://www.insurancenews.com.au/daily/unacceptable-trend-victoria-the-outlier-as-car-thefts-soar<p>The number of motor theft claims in Victoria increased 25% to more than 12,500 last year, costing insurers $243 million, the industry peak body says...</p>Thu, 04 Jun 2026 06:27:33 GMThttps://www.insurancenews.com.au/daily/webinar-explores-pathways-to-success-in-claims-automationhttps://www.insurancenews.com.au/daily/webinar-explores-pathways-to-success-in-claims-automation<p>Insurance News and Guidewire are inviting readers to attend an insightful webinar sharing real-world observations of success and challenges in automating claims handling...</p>Thu, 04 Jun 2026 06:11:08 GMThttps://www.insurancenews.com.au/daily/industry-pitches-alternative-to-complex-uneven-firefighting-taxhttps://www.insurancenews.com.au/daily/industry-pitches-alternative-to-complex-uneven-firefighting-tax<p>New Zealand insurers have called for a &ldquo;simple, durable&rdquo; levy on fixed assets such as property to replace the premium duty for funding fire and emergency services...</p>Thu, 04 Jun 2026 06:10:45 GMThttps://www.insurancenews.com.au/daily/ex-secret-agent-s-security-fears-outweigh-disclosure-requesthttps://www.insurancenews.com.au/daily/ex-secret-agent-s-security-fears-outweigh-disclosure-request<p>A former intelligence officer who received death threats has won a dispute with his insurer over his refusal to provide &ldquo;voluminous&rdquo; phone and financial information to support a burglary claim...</p>Thu, 04 Jun 2026 06:06:16 GMThttps://www.insurancenews.com.au/the-broker/profession-has-deep-bench-of-emerging-experienced-talenthttps://www.insurancenews.com.au/the-broker/profession-has-deep-bench-of-emerging-experienced-talent<p>The age profile of insurance brokers shows a spread across mid-career and senior workers, according to a report outlining features of the profession and its growing contribution to the industry...</p>Thu, 04 Jun 2026 01:41:08 GMThttps://www.insurancenews.com.au/the-broker/broker-q-and-a-we-ve-been-securing-significant-savingshttps://www.insurancenews.com.au/the-broker/broker-q-and-a-we-ve-been-securing-significant-savings<p>Soft pricing conditions are keeping brokers busy remarketing policies, particularly this month when a greater number of renewals occur...</p>Thu, 04 Jun 2026 01:40:56 GMThttps://www.insurancenews.com.au/the-broker/fire-claim-snuffed-out-amid-occupancy-rowhttps://www.insurancenews.com.au/the-broker/fire-claim-snuffed-out-amid-occupancy-row<p>An insurer and a broker have won a dispute over a fire claim that was rejected because the policyholder inaccurately disclosed property and occupancy details...</p>Thu, 04 Jun 2026 01:32:06 GMThttps://www.insurancenews.com.au/the-broker/pair-join-knightcorp-s-push-to-redefine-brokinghttps://www.insurancenews.com.au/the-broker/pair-join-knightcorp-s-push-to-redefine-broking<p>Knightcorp has appointed Andrew Dawson as enterprise and specialty head and Craig Anderson as corporate manager...</p>Thu, 04 Jun 2026 01:31:56 GMThttps://www.insurancenews.com.au/the-broker/munich-re-specialty-nets-qbe-s-algiehttps://www.insurancenews.com.au/the-broker/munich-re-specialty-nets-qbe-s-algie<p>QBE head of property, energy and marine Bob Algie will join the recently established Munich Re Specialty business in Australia...</p>Thu, 04 Jun 2026 01:31:45 GMThttps://www.insurancenews.com.au/the-broker/willis-shakes-up-victorian-construction-teamhttps://www.insurancenews.com.au/the-broker/willis-shakes-up-victorian-construction-team<p>Vinh Ngo has been appointed head of construction in Victoria at Willis, effective August 25...</p>Thu, 04 Jun 2026 01:31:02 GMThttps://www.insurancenews.com.au/the-broker/markel-moves-into-fine-art-spacehttps://www.insurancenews.com.au/the-broker/markel-moves-into-fine-art-space<p>Markel Insurance has brought its fine art and specie offering to the Australian market...</p>Thu, 04 Jun 2026 01:30:48 GMThttps://www.insurancenews.com.au/the-broker/zurich-grows-with-crop-risk-partnershiphttps://www.insurancenews.com.au/the-broker/zurich-grows-with-crop-risk-partnership<p>Zurich has started offering agriculture insurance under an agreement with specialist agency Crop Risk Underwriting...</p>Thu, 04 Jun 2026 01:30:33 GMThttps://www.insurancenews.com.au/the-broker/mc-lardy-mc-shane-push-up-crew-promise-reps-for-lifelinehttps://www.insurancenews.com.au/the-broker/mc-lardy-mc-shane-push-up-crew-promise-reps-for-lifeline<p>A group of McLardy McShane executives have committed to performing thousands of push-ups to raise funds for Lifeline...</p>Thu, 04 Jun 2026 01:29:55 GMThttps://www.insurancenews.com.au/the-broker/miramar-recruits-financial-lines-chiefhttps://www.insurancenews.com.au/the-broker/miramar-recruits-financial-lines-chief<p>Kerry Thom has been appointed head of financial lines, tailored risk at underwriting agencies brand Miramar Group...</p>Thu, 04 Jun 2026 01:29:35 GMThttps://www.insurancenews.com.au/the-broker/gallagher-adds-church-sector-experthttps://www.insurancenews.com.au/the-broker/gallagher-adds-church-sector-expert<p>Charlotte Jolly has been appointed Gallagher practice leader for faith specialty...</p>Thu, 04 Jun 2026 01:28:33 GMT